Optometry EHR Software That Connects Clinical and Practice Workflows
Run your practice from anywhere with optometry EHR software that connects patient records and business insights in one secure, compliant platform.
Large and Small Optical Clients We Work With
Why Acuitas 3 is Built for Connected Optometry Workflows
Built specifically for eye exams, optical workflows, and equipment readings, not adapted from a generic medical EHR
Designed around the reality of running a busy practice across both clinical and retail touchpoints
Gives your team a single source of truth for patient records and day-to-day visibility
Supports both online and in-practice interactions, so bookings, records, and reporting stay connected in one place
Tools for Every Step of the Patient Journey
Diary
Unify online and in-store bookings in one diary, so the whole team sees the same schedule and availability.
Clinical Records
Store secure patient records with fast search and clear validation, so notes stay consistent across the team.
Eye Exams
Use configurable exam workflows by visit type, so clinicians document in a way that matches how they actually work.
Recall & Marketing
Set up automated recalls with multi-channel outreach to bring patients back at exactly the right time.
Dispensing
Support validated dispensing to reduce avoidable errors and costly remakes.
Stock Management
Track stock in real time with full visibility into what's on hand and what's moving.
Reporting & Analytics
Use dashboards (including Power BI reporting) to track KPIs and performance with data your team can act on.
Integrations
Connect clinical equipment so readings are pulled quickly and accurately into the right patient record.
Security and compliance
Acuitas 3 supports healthcare-grade security and compliance, including ISO 27001:2017, SOC 2 Type II, GDPR and DPA, plus an audit trail showing who did what and when.
OcuPay
Take integrated card payments and handle refunds with OcuPay, so payment steps stay inside the core workflow.
Why Acuitas 3 Optometry EHR Software Works for Practices
Acuitas 3 optometry EHR software centralises clinical records, exam workflows, and practice operations so your team can document faster, see patients sooner, and stay audit-ready.
Security and compliance
Clear permissions and audit trails support day-to-day accountability without adding admin work.
Clinical documentation
Configurable exam workflows help clinicians record the right detail quickly, with less backtracking.
Connected patient journey
Keep the patient experience consistent across online and in-practice touchpoints.
Centralised records and insights
Use one record and one dashboard view to reduce guesswork and missing context.
Workflow efficiency
Reduce repeated data entry between diary, exams, dispensing, and payment steps.
Practice performance
Use reporting to track what’s working and where bottlenecks or drop-offs are building.
Security Built-In
Acuitas 3 follows best-in-class data security practices to ensure your data remains secure and compliant with regulatory obligations.
ISO 27001:2017 Certified
SOC 2 Type ll Certified
GDPR Compliant
OmniChannel
A single view of the patient, a single view of your business. Track interactions across all channels while retaining control over revenue, stock and more, all with Acuitas 3.
Patient Engagement
Key Performance Metrics
Online & In-Store
User-Experience
As a cloud-based online solution, Acuitas 3 is accessible anytime anywhere for a streamlined user journey. From a customizable home screen to an integrated payment solution, Acuitas 3 focuses on improving the eyecare journey for everyone.
Equipment Integrations
OcuPay Integrated Payments
Cloud-Based
Business Intelligence Insights
Build insightful reports powered by Microsoft’s Power BI. Track multiple key performance metrics across your business in real-time to bolster performance and drive efficiency.
Powered by Microsoft
Customisable Reports
Improved Performance
Case Study - Social Proof
Ace & Tate - Acuitas 3
Customer Spotlight:
“Technology that’s been designed by specialists, it gives me a lot of confidence to know I’m working with professionals who really understand what we need day-to-day in practice.”
— Zainab Shafi, Optometrist, Ace & Tate
Who Acuitas 3 is For
Independent Practices
Wanting a connected patient experience across online booking, in-practice exams, and eCommerce.
Multi-Location Chains
Growth-minded groups needing centralised reporting and shared process standards without losing control at site level.
See Acuitas 3 in Action
Book a personalised demo and see how Acuitas 3 connects clinical and practice workflows for your team.
FAQ
Does Acuitas 3 support optometry-specific clinical workflows?
Yes. Acuitas 3 is built for eyecare, not adapted from generic medical EHR software. It includes optometry-focused exam workflows and tools designed around how optometry practices actually operate, including configurable visit types and equipment integration.
Is Acuitas 3 cloud-based, and can my team access it anywhere?
Yes. Acuitas 3 is cloud-based optometry EHR software, which means your team can access patient records, diary, and practice data from any location and device, without being tied to a single server or site.