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Support

The truth is in the numbers:

Tickets raised last month
0
Tickets resolved in less than 8 hours
0 %
First call closure rate
0 %

In Need of Help?

Save time by creating a support request online and we will connect you with a product expert. You will be able to review, update and track live progress on your support tickets.

Looking to Speak to a Product Expert Immediately?

Check out the phone number for your product here below.

Acuitas Customers

First time user? 
Email us and we will create a ticket for you.

Forgot login?
We’ll remind you.

Phone us
Europe: +353 818 927093
US & Canada: 1-800-987-0543

Innovations Customers

First time user? 
Email us and we will create a ticket for you.

Forgot login?
We’ll remind you.

Phone us
Europe: +353 1 8113031
US & Canada: 1-866-233-5367

OptiCommerce Customers

First time user? 
Email us and we will create a ticket for you.

Forgot login?
We’ll remind you.

Phone us
Europe: +44 020 3384 424

Elias Zacchi

Operations Manager North America

Arron Pollard

Support Manager

Pat McLean

Support Manager, Lab

Meet Some of the Team

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