This evidence-based session highlights the importance of communication and collaboration in dispensing presented by Alex Webster, Head of CPD, ABDO.

During this webinar we take a look at the essential dos and don’ts of dispensing, emphasising the role of effective communication and multidisciplinary working for successful outcomes. With the help of evidenced statistics we consider the most common factors leading to dispensing remakes and complaints, as well as how best to navigate lens and frame selections.

By exploring best practices and common pitfalls to avoid, we can improve the overall patient experience. Viewers will come to understand communication issues that can arise during the dispensing process and how good practice of multidisciplinary working can improve dispensing outcomes.