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Should Opticians Use Google Ads? A No-Nonsense Guide

Smiling white male optician using digital tablet in optical store with eyeglasses on shelves

Should Opticians Use Google Ads? A No-Nonsense Guide

Introduction

If you are curious about Google Ads for opticians, you are in the right place. With an ever-growing number of people searching online for eye care services, understanding how paid digital marketing works is essential. In this no-nonsense guide we will walk you through why paid ads for opticians can be a smart move, what is involved with optician PPC, and how digital advertising for eyecare can bring measurable results for your practice.

Why Google Ads Make Sense for Opticians

You appear when customers are actively searching

One of the strongest advantages of Google Ads is that your ad appears precisely when someone types in a relevant query. That means someone looking up “optician near me” or “eye test [Location]” could find your service at exactly the right time. This kind of intent-based exposure is far more effective than hoping someone happens to see an organic social media post.

You are always in control of budget and targeting

With Google Ads, you decide exactly how much to spend, where your ad appears, and when. You can focus on your catchment area and tailor messaging to appeal to people seeking eye tests, glasses or contact lens fittings. There is no big risk of overspending because you can pause, adjust or stop your campaigns instantly.

You can measure what matters

Unlike more traditional advertising methods, Google Ads provides real-time reporting. You can see clicks, conversions, cost per appointment and much more. That transparency means you can invest with confidence because you know exactly what return you are getting.

💡Discover Your Potential ROI with Google Ads

Curious what kind of return your practice could achieve? Use OptiCommerce’s free, interactive Google Ads ROI Calculator to estimate how much additional revenue Google Ads for opticians could generate for your business. Built specifically for independent eyecare practices by OptiCommerce.

Proof That Google Ads for Opticians Deliver Measurable Growth

One of our independent clients in England came to OptiCommerce seeking more patient bookings and a stronger online presence. Competing with major optical chains like Vision Express, Boots, and Specsavers, this single-location practice offered eye exams, glasses, sunglasses, contact lenses, and children’s eyewear but struggled to attract new patients online.

We began by enrolling the client in our entry-level marketing package, which included Google Ads for opticians, social media management, and blog content creation. Within the first year, OptiCommerce built a dedicated, mobile-friendly, high-performance landing page designed to convert visitors into patients. Detailed tracking tools, including call tracking, were implemented to monitor engagement and optimise campaign performance.

Over a 12-month period (January to December 2024), the campaign generated 405 patient enquiries, an average of 34 new leads each month. Each patient lead cost just £13.74 in Google click fees, making this one of the most cost-effective marketing channels for the practice.

Assuming an average dispense value of £250 and a 60% conversion rate, the practice generated approximately £5,120 in monthly revenue and around £1,800 in monthly profit after Google and marketing fees. The estimated customer lifetime value from these new patients was £25,600 per month, demonstrating how well-targeted Google Ads for opticians can drive sustainable growth.

Some of the best-performing keywords included “opticians near me,” “eye test near me,” and “opticians [location].”

Image of Google Ads stats for an OptiCommerce client showing campaign performance metrics: 1.95K clicks, 405 conversions, £2.85 average cost per click, and £13.74 cost per conversion, illustrated with a line graph tracking results from January to December 2024.

Google Ads performance dashboard showing yearly results for an OptiCommerce client campaign

Key Stats You Should Know

Let’s look at three compelling statistics that illustrate why digital advertising for eyecare and specifically Google Ads for opticians, can be highly effective:

  1. 65% of smartphone users contact a business within 24 hours of a local search, underscoring the urgency of appearing in search results via Google Ads, according to Google’s Consumer Barometer.
  2. Businesses earn around £2 in revenue for every £1 spent on Google Ads, based on the Google Economic Impact Report for the UK (2019), illustrating how well-managed campaigns can pay for themselves and more.
  3. Half of local mobile searches lead to a store visit within a day, showing that search ads drive real footfall, not just clicks, per Google’s research on local search behaviour.

How to Set Up Google Ads for Your Optical Practice

Step 1: Define your campaign goal

Start with clarity. Do you want to drive eye-test bookings, sell frames or raise awareness of a new service? Your goal will determine how you set up your ads, the keywords you bid on, and where your budget goes.

Step 2: Choose the right keywords

Focus on the phrases your patients actually search, such as, “optician near me”, “eye test [location],” or “contact lenses optician”. Avoid marketing jargon. Use Google’s Keyword Planner to estimate search volumes and costs.

Step 3: Craft engaging ad copy

Write concise, benefit-focused ads. For example:

  • “Need an eye test this week? Book now with Friendly Opticians. Same-day appointments available.”
  • “Looking for stylish glasses? Visit our optical showroom today.”


Always include a clear call-toaction (CTA) such as “Book Now”, “Call Today” or “Find Out More”.

  • CTA suggestion: “Ready to fill your appointment book? [Book Your Eye Test Today]”

Step 4: Set your budget and bid strategy

You can set a daily budget, for example £20 a day, and choose how much you are willing to pay per click. Start conservatively, monitor performance, and adjust your bids based on how well certain keywords convert.

Step 5: Monitor and optimise

Track key metrics such as:

  • Click-through rate (CTR): Are people clicking your ad?
  • Conversion rate: Are clicks turning into bookings or contact form submissions?
  • Cost per acquisition (CPA): How much are you paying to gain a new patient?


Use this data to refine your campaign. If “eye test booking” keywords bring strong results, allocate more budget there. If another keyword underperforms, pause it to avoid wasted spend.

Common Concerns About Google Ads: Explained

“I do not have the time to manage ads”

Time is a fair constraint. Google Ads for opticians require regular attention. Many practices use agencies for support. At OptiCommerce we manage campaigns for clients so they can focus on their patients. Once set up properly, campaigns need only light weekly adjustments to keep delivering results.

“I am not sure it is worth the spend”

The statistics above show that Google Ads can deliver a healthy return on investment. You only pay when someone clicks, and if a fraction of those clicks turn into patients, your spend quickly pays off.

“Digital advertising sounds complicated”

Digital marketing does come with a learning curve. At its core though, Google Ads is about showing a relevant message to someone right when they need you. With proper guidance, most opticians see results within weeks.

“I do not have the time to manage ads”

Time is a fair constraint. Google Ads for opticians require regular attention. Many practices use agencies for support. At OptiCommerce we manage campaigns for clients so they can focus on their patients. Once set up properly, campaigns need only light weekly adjustments to keep delivering results.

“I am not sure it is worth the spend”

The statistics above show that Google Ads can deliver a healthy return on investment. You only pay when someone clicks, and if a fraction of those clicks turn into patients, your spend quickly pays off.

“Digital advertising sounds complicated”

Digital marketing does come with a learning curve. At its core though, Google Ads is about showing a relevant message to someone right when they need you. With proper guidance, most opticians see results within weeks.

Balance Benefits and Risks 

Automation offers consistency, but overdoing risks alienating patients. Be mindful of: 

  • Frequency: sending too many emails can lead to unsubscribes; use your metrics to find a cadence that keeps patients engaged but not overwhelmed.
  • Relevance: poorly segmented campaigns (for example, promoting contact lens solutions to frame only wearers) reduce trust.
  • Compliance: ensure you have consent to send marketing emails and offer easy opt-out.
  • Tone: avoid sounding like a bot; maintain a human voice and signoff. 

 

Referring to our earlier article 7 Optician Marketing Mistakes That Cost You Patients, remember that generic communication and overuse of promotions are common pitfalls. Combining automation with a personal touch helps you avoid these missteps. 

Best Practices at a Glance

PracticeWhy it Matters
Use location targetingEnsures your ads reach people near your practice
Schedule ads around working hoursReduces wasted spend when staff cannot take bookings
Use ad extensions (call buttons, map location)Makes it easy for people to contact or find you
Include patient-focused messagingBuilds trust and relevance, for example “experienced friendly team” or “family-run”
Test, review and refineRegular optimisation avoids wasted budget and improves performance

When Google Ads Might Not Be the Right Move

If your practice is brand new and not yet ready for online bookings or phone calls, it may be wise to first ensure your website and scheduling systems are ready. A great ad is only as effective as the experience that follows when a patient clicks.

In some areas, search volume for optician terms may be low. In those cases, you can start with broader phrases such as “eye test” or “glasses shop” while building your visibility.

Final Thoughts

So, should opticians use Google Ads? The real answer is not simply yes or no. It depends on timing, goals and execution. What is clear is that when managed correctly, paid ads for opticians through optician PPC can be a powerful way to reach motivated patients, drive bookings, and maximise the return on your marketing spend.

By setting clear goals, writing persuasive ad copy, monitoring performance, and applying ongoing improvements, your practice can thrive in the competitive world of digital advertising for eyecare.

📣 Want help getting started? Contact OptiCommerce today for a free audit of your current digital presence, or speak to our team about how we can manage your Google Ads campaigns so you can focus on caring for patients.

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Gemma Piedrafita, Pay-Per-Click Advertising Team Lead OptiCommerce

With over a decade of experience in paid search, Gemma Piedrafita leads all SEM activity across Google Ads and Bing Ads for OptiCommerce. She combines strategic insight with creative expertise, holding a degree in Advertising and Public Relations and a master’s in Graphic Design. Fluent in Spanish, English, and German, Gemma has been with OptiCommerce for more than six years, driving growth for optical businesses through data-driven, precisely managed campaigns. Before joining the company, she worked with leading PPC agencies in the UK, managing diverse portfolios across finance, automotive, ecommerce, optics, and beauty; experience that enables her to craft campaigns tailored to each client’s goals and market.

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FAQ

What is the best EMR for optometrists?

A system that combines examination templates, imaging integration, and easy referral letters. Acuitas 3 ticks all those boxes while adding retail tools that many EMR‑only systems miss.

Yes, Acuitas 3 is a configurable optical software solution. Whether you’re looking to approve incoming online booking requests, create custom appointment types within the diary or custom eye exam workflows, Acuitas 3 offers the functionality your optical practice requires to achieve your goals.
As a modular omnichannel application, Acuitas 3 allows you to expand on existing eyecare software functionality as your optical business grows, e.g. adding the advanced CRM module for enhanced patient communication capabilities. Software is not one size fits all, Acuitas 3 evolves with your business.

Yes, data from your current system will be extracted in conjunction with your existing software provider and transferred to Acuitas 3. Those using Ocuco provided solutions: Acuitas 2, Focus, Focus 2, See20/20 your data will be migrated from your current system to Acuitas 3.
Yes, Acuitas 3 offers the largest portfolio of equipment links to imaging, diagnostic and dispensing devices within the optical industry. Our dedicated equipment links team continuously integrate the latest ophthalmic equipment to Ocuco’s optical practice management software.

Ocuco’s experienced technical support team are on-hand to provide assistance via phone and online, 6 days a week from our Dublin HQ, the UK and Vancouver. 
Our adept team combines eyecare technology expertise with optical domain knowledge to ensure your practice is supported from day one. 
Ocuco’s Academy eLearning solution offers interactive real-life simulations and training resources for staff as well as performance visibility to track progress and identify knowledge gaps. 

Yes, when they’re set up with focus and realistic goals. Small, independent practices often see strong results because Google Ads for opticians targets people searching locally for eye tests, frames, or contact lenses. A modest daily budget can go far if the campaign stays tightly geo-targeted, uses clear ad copy, and links to a simple booking page. What matters most isn’t the size of the business, but how well the ads match local search intent and how efficiently clicks turn into patient appointments.
Focus on bookings, conversion rate, and revenue per send; use open/clicks as diagnostic signals, not the finish line.
When time and consistency are the bottlenecks. Effective Google Ads for opticians needs steady upkeep—tight keyword control, negative terms, location and hour bid tweaks, ad extensions, and landing-page fixes. An experienced agency brings repeatable workflows and optical benchmarks so those small, regular changes actually happen and budget isn’t wasted.
Predictability and focus. You should get short, actionable reports on a few metrics—enquiries, conversion rate, cost per acquisition, and an estimate of revenue, plus a cadence of tests on ads and landing pages. The result is a stable, scalable channel where you keep control of spend while specialists keep performance tuned.
As often as it’s relevant. Recalls and reorders follow practical timelines; education is best monthly per segment.

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