Have you ever imagined being able to control multiple aspects of your optical lab management remotely? This is possible thanks to InnovaWeb, a browser-based solution from Innovations, Ocuco’s Lab Management Software (LMS). As a browser-based optical LMS module, InnovaWeb brings core Innovations functions into the browser, giving authorized users secure access via VPN to live production data. Instead of being tied to tracking stations, managers and technicians can access and manage critical information directly in the browser, wherever they are.
Initially launched with a select group of labs, InnovaWeb was built to make remote lab management both practical and secure. Customizable dashboards and interactive metrics provide a centralized view of production, while real-time visibility streamlines workflows and supports the growing need for flexibility and scalability in modern optical labs.
Key Advantages of Browser-Based Optical LMS Module
InnovaWeb supports a broad range of optical lab management tasks, simplifying day-to-day operations:
- Unrestricted Access: Secure VPN access means managers and technicians can log in from any location. Multiple users can work at once, without data conflicts.
- Streamlined Operations: InnovaWeb’s intuitive interface enhances efficiency and productivity in your optical lab, allowing you to seamlessly navigate through tasks. It also reduces the need for tracking stations and pole displays.
- Robust Security: InnovaWeb incorporates robust security measures to safeguard sensitive information, providing peace of mind regarding your lab’s and your customers’ data.
- Data-Driven Insights: InnovaWeb’s advanced analytics capabilities enable you to visualize complex information through customizable dashboards, interactive reports, and real-time data streams. These features allow you to make informed decisions based on accurate, up-to-date information.
- Process Optimization: InnovaWeb’s efficient tools empower your team to work smarter, not harder. Streamline core laboratory processes, including order inquiry, status updates, and report generation.
- Alerts: Stay informed and ahead of potential issues with InnovaWeb’s intelligent alert system. Receive timely notifications based on predefined criteria, allowing you to take prompt action and prevent disruptions. Users can easily subscribe to alerts and notifications.
How InnovaWeb Works
InnovaWeb’s user-friendly interface is accessible through any web browser, removing the need for complex installations. With a secure VPN connection and login credentials, lab technicianss gain access to a dashboard designed for quick navigation. Key elements include:
- Home screen navigation with direct access to Order Inquiry, Status Updates, Reports, Workflow Monitor, and Customer Maintenance
- Multiple open tabs so operators can handle different tasks simultaneously
- Interactive dashboard metrics showing throughput, staging, and order aging, each clickable to filtered job lists
- Scan and verify tools for lenses, frames, and special-order inventory
- Advanced search filters to review orders in progress, on hold, or flagged for customer service
- Integrated email for contacting customers directly from the application
- Quick order detail views with full history and status tracking
- Alerts subscriptions to highlight urgent activity in real time
- Customer maintenance view consolidating pricing, balances, work in progress, and special considerations
By centralizing these functions into a single browser-based environment, InnovaWeb reduces the inefficiencies of switching between systems or terminals.
Core Features
InnovaWeb seamlessly integrates with existing Innovations’ systems, offering a comprehensive suite of features:
- Order Management: Efficiently handle most of the order process, from inquiry to completion. You can easily search for orders by various criteria, view detailed information, and track progress. Key features include the ability to check job status by patient name or account, view all orders by account to provide customers with shipping updates, and supply tracking numbers. You can also email customers with order-related questions, add notes to orders, and obtain customer contact information for direct communication. Additionally, you can update the order status to ‘on hold’ for modifications or cancellations, assign or reassign orders, and access comprehensive order details.
- Real-Time Status Updates: InnovaWeb’s dynamic updates keep you abreast of job status changes. They mirror the functionality of traditional job tracking systems, ensuring accurate and up-to-date information. Run status updates directly in the browser; common filters include In Progress, Waiting, and assigned to Customer Service.
- Interactive Reports: InnovaWeb’s interactive reports empower you to explore and customize your lab’s data, enabling deeper insights for effective decision-making. Many templated reports have been upgraded to interactive formats and are available within InnovaWeb. You can generate alerts, integrate with third-party systems, and schedule raw data outputs easily. The reports offer quick sorting, filtering, and real-time layout adjustments, providing immediate and flexible access to crucial business information.
- Widgetized Dashboards for Enhanced Insights: InnovaWeb introduces advanced graph widgets that offer clear visualizations of critical metrics. These include a line graph for tracking production throughput, a bar graph for displaying job staging, and a doughnut chart for visualizing work order ageing. Each widget features clickable links that provide detailed data views, directly connecting to the Order Inquiry screen. Accessible from the Workflow Monitor button or the side preview pane on the InnovaWeb home page, these widgets make data-driven insights readily available and actionable.
Built Around Customer Feedback
InnovaWeb was not developed in isolation. Every feature reflects feedback gathered from a wide range of optical labs, from boutique operations to high-volume manufacturers. Some emphasized the need for stronger data integrity and reliable support.
Others called for automation to reduce repetitive tasks, or scalability to handle thousands of jobs per day. Flexibility to integrate new equipment and processes was also a recurring priority.
By grounding development in these real-world requirements, InnovaWeb ensures that dashboards, reports, and alerts are not only technically advanced, but practical and effective in everyday lab operations.
Experience the InnovaWeb Difference
InnovaWeb is more than just a Browser-Based Optical LMS module, it represents the next step in how labs manage production. By moving core Innovations functions into the browser, it enables secure remote access, real-time visibility, and streamlined collaboration across teams.
Its real-time reporting tools support data-driven decision-making while meeting rigorous security requirements. With further development on the roadmap, InnovaWeb will continue to evolve in line with customer needs, ensuring that labs can scale and adapt with confidence.
