“We’ve been working with Ocuco and OptiCommerce to link our website and our practice management system together; because we believe that the whole world is going online. And this gives our patients great benefits, they can buy from us whenever they want, we don’t have to be there from 9 ’til 5, we’re there 24 hours a day; so they can go online, they can book appointments, through Acuitas 24 hours a day. They can also purchase spectacles from us, they can browse our frame catalogues at their leisure, they can go on there at 12 O’clock at night and have a look at our frames, they can purchase contact lenses, solutions; the whole range of our services they can get online any time of the day.
We won the ‘software practice of the year’ award, we also won the ‘contact lenses for life’ teams’ award.
We’ve been working with Ocuco over the past few years to bring forward some changes to the contact lens module, and the changes that we see now have been absolutely great. Much more flexibility in the way we can do things, much better for our practice staff, and much better for patients and the way that practitioners work. It’s been evolution rather than revolution, so things have just got better and better, and simpler for staff and they’ve taken it all in their stride, it’s been absolutely great.