InnovaWeb: A Powerful Browser-Based Lab Management Software (LMS) Module to Optimize Your Optical Lab Production

Have you ever imagined being able to control several aspects of your lab management remotely? This is possible thanks to InnovaWeb, a browser-based solution from Innovations, Ocuco's Lab Management Software (LMS). Designed to enable remote access to optical lab managers and technicians, InnovaWeb is the future of LMS. It allows labs to manage various aspects of production, such as order status updates, order inquiries, customer maintenance and much more.    

Initially introduced to a select group of labs, this innovative product is set to redefine industry standards. Its user-friendly design and customizable, real-time dashboards provide a centralized overview of critical information, enabling data-driven decision-making. With plans for further development on the roadmap, the idea is that InnovaWeb will continue to evolve following rigorous security requirements and customer needs.

InnovaWeb home page

Key Advantages of InnovaWeb

InnovaWeb facilitates multiple aspects of optical lab management.

• Unrestricted Access: InnovaWeb's browser-based architecture empowers users to access the system from any location with a VPN connection. This flexibility eliminates the limitations of traditional LMS software and enables multiple users to work concurrently. Additionally, it eliminates the need for complex setups.
• Streamlined Operations: InnovaWeb’s intuitive interface enhances efficiency and productivity in your lab, allowing you to seamlessly navigate through tasks. It also reduces the need for tracking stations and pole displays. 
• Robust Security: InnovaWeb incorporates robust security measures to safeguard sensitive information, providing you with peace of mind. 
• Data-Driven Insights: InnovaWeb's advanced analytics capabilities enable you to visualize complex information through customizable dashboards, interactive reports, and real-time data streams. This feature allows you to make informed decisions based on actual data.
• Process Optimization: InnovaWeb's efficient tools empower your team to work smarter, not harder. Streamline core laboratory processes, including order inquiry, status updates, and report generation. 
• Alerts: Stay informed and ahead of potential issues with InnovaWeb's intelligent alert system. Receive timely notifications based on predefined criteria, allowing you to take prompt action and prevent disruptions. Users can easily subscribe to alerts and notifications.

How InnovaWeb Works

InnovaWeb's user-friendly interface is accessible through any web browser, eliminating the need for complex installations. Users will find InnovaWeb’s interface intuitive and secure right from the initial screen. A VPN connection and credentials are required to access the system. Once the login is complete, the InnovaWeb dashboard will display and will showcase elements such as: 

1. The home screen and its multiple functionality options 
2. There can be multiple tabs of InnovaWeb in your browser so the LMS operator can focus on function and action 
3. Dashboard metrics
4. Scan and verify (lens, frames, and special order inventory)
5. Inquire about orders in progress, on hold, or assigned to customer service for review. Advanced filtering and sorting options to put the information needed at your fingertips!
6. Email customers immediately from the application
7. View order details quickly
8. Set up alerts subscription, so you can see any activity in the lab that requires urgent attention
9. Customer maintenance - a quick reference for all customer details, including pricing, balances, aging, work in progress, and special considerations

Interactive alerts 

Core Features

InnovaWeb seamlessly integrates with existing Innovations’ systems, offering a comprehensive suite of features:

• Order Management: Efficiently handle most of the order process, from inquiry to completion. You can easily search for orders by various criteria, view detailed information, and track progress. Key features include the ability to check job status by patient name or account, view all orders by account to provide customers with shipping updates, and supply tracking numbers. You can also email customers with order-related questions, add notes to orders, and obtain customer contact information for direct communication. Additionally, you can update the order status to 'on hold' for modifications or cancellations, assign or reassign orders, and access comprehensive order details.
• Real-Time Status Updates: InnovaWeb's dynamic updates keep you abreast of job status changes. They mirror the functionality of traditional job tracking systems, ensuring accurate and up-to-date information. 
• Interactive Reports: InnovaWeb's interactive reports empower you to explore and customize your lab’s data, enabling deeper insights for effective decision-making. Many templated reports have been upgraded to interactive formats and are available within InnovaWeb. You can generate alerts, integrate with third-party systems, and schedule raw data outputs easily. The reports offer quick sorting, filtering, and real-time layout adjustments, providing immediate and flexible access to crucial business information.
• Widgetized Dashboards for Enhanced Insights: InnovaWeb introduces advanced graph widgets that offer clear visualizations of critical metrics. These include a line graph for tracking production throughput, a bar graph for displaying job staging, and a doughnut chart for visualizing work order ageing. Each widget features clickable links that provide detailed data views, directly connecting to the Order Inquiry screen. Accessible from the Workflow Monitor button or the side preview pane on the InnovaWeb home page, these widgets make data-driven insights readily available and actionable.

Experience the InnovaWeb Difference

InnovaWeb is more than just an LMS module; it's a transformative solution that propels your laboratory into the future. By harnessing the power of advanced technology and user-centric design, InnovaWeb delivers unparalleled efficiency, productivity, and insights. Contact us today to learn how InnovaWeb can elevate your laboratory operations.