John Rose Eyecare Case Study
"OptiCommerce are the market leaders in the optical industry and they understand the industry."
Overview
John Rose is the founder of John Rose Eyecare, an independent practice based in Kingston upon Thames in London, UK. He has been in business for over 30+ years and has been working with OptiCommerce for at least 10 of those. John shares his experience on how has found having his website services managed by OptiCommerce.
“They're great. When you put requests in, they always have prompt responses. They're not pushy. They're easy to deal with. You can pick and choose what you want, and they're not too pushy in their sales techniques.”
Why did you choose OptiCommerce over other website providers?
They are the market leaders, aren’t they, in the optical industry in the UK. They’ve been doing it for a long time. They understand the industry backwards, and they’ve got a huge depth of experience. They’re probably one of the first, if not the first, dedicated companies to use website design for the optical industry.
Would you recommend OptiCommerce to a colleague or other eyecare professionals looking to get a new website or improve their online presence?
I definitely recommend OptiCommerce for anyone starting out, because they’ve got a wealth of experience. Paul’s team is fantastic. Their back office is fantastic, actually. You can power off requests in the middle of the night when you’re busy doing your back office stuff, and then they’ll get a response almost immediately, and they’ll action your tasks to update your website or the pages straight away. That’s extraordinary.