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“Since using Acuitas, I have found my work has become far more structured and methodical, in that I go through all the different screens on the patient file. It tends to be a lot more thorough than the paper-based system we used previously. The most important thing is that we use it from start to finish on a daily basis. We house our pricing, invoicing and VAT details on the system. Previously, I sat down to do up cash books and to prepare VAT reports and analysis, now Acuitas does it for me every month at a press of a button. It saves me a huge amount of time.
Acuitas has enhanced my patients experience enormously. Firstly, it has given them the sense that we are a technological practice and that we are modern. In addition to that, I am able to manage their data much more efficiently. I send them recalls and store their data all in one place, so it isn’t misplaced or lost. I think that’s very important in a modern optical practice. The value of your practice isn’t frames or lenses, it is your data and having that in a manageable format is of critical importance.