• Work with the Head of Group Marketing to assess market needs, threats, and opportunities for the North American region
• Build and manage marketing material for promotional campaigns for outbound, inbound, and community-based customer activities, ensuring brand marketing strategies and targets are met
• Build, train and lead the North American marketing team
• Create content and copy for products and services across different promotional channels
• Liaise with contracted designers and work with other team members to produce materials of visual impact and within brand guidelines
• Support the identification of advertising opportunities and place advertisements in the press or web as appropriate to the product or service
• Coordinate with media, printers, and publishers as required and manage the production of marketing materials such as leaflets, flyers, posters, videos, case studies and newsletters, including e-newsletters
• Manage creation and coordination of digital advertising campaigns with our internal supplier
• Liaise with global marketing team members to maximise visibility at conferences, events, and exhibitions
• Provide support to the field sales team ensuring they have the best material for proposals, field visits and pitches
• Visit customer sites, travel to attend meetings and conferences
• Establish and build market relationships for commercial and strategic advantage
• Analyse market data, monitor competitor activity for products and services

• A degree in Marketing/Business/Journalism or related discipline
• 8+ years of marketing experience
• 2+ years of direct line management experience
• Perfect fluency in English (verbal and written)
• Ability to build effective relationships with internal and external stakeholders/partners
• Proven background in executing marketing campaigns
• Experience in the optical, ophthalmic, or healthcare sector
• Proactive, tenacious, and results-driven attitude to all tasks
• Strong communication and collaboration skills and attention to detail

• Provide our customers with excellent technical support over the phone, email and remote links
• Install and configure our software on customers’ sites to align with their business processes
• Remote and on-site customer training, which may involve international travel
• Development of Ocuco training courses and documentation using best practice procedures, methodologies and tools

• A degree in IT / Computer science or equivalent
• Excellent communication skills and perfect fluency in English
• Ability to acquire new technical information quickly
• A ”no problem”, ”can do” attitude that always gets the job done
• Attention to detail and perfectionist instincts that get the job done right, first time
• Drive for a high intensity, high energy work environment and ability to contribute to the same
• A full, clean driving licence

• Have experience in software training, technical support or in another IT area
• Have Knowledge of the optical industry
• Have experience in Multimedia Design / Technical Writing Ability
• Be fluent in another European language
• Have experience with databases & SQL

• Interview subject experts and coordinate content from our technical, sales, or product management teams
• Examine and react to market trends with evolving communication strategies, plans, and tactics
• Liaise with contracted designers to produce materials of visual impact and within brand guidelines
• Create impactful, timely email marketing campaigns, within key objectives
• Build social media advertising campaigns
• Identify advertising opportunities and place ads in the press or web as appropriate to the product or service
• Liaise with events coordinators to maximise visibility at conferences, receptions, and exhibitions, including compiling product and literature lists for displays or demonstrations
• Develop our web presence for brands
• Maintain a close connection between sales and marketing
• Attend key conferences to manage the exhibition booth, conduct customer interviews and run focus groups
• Monitor competitor activity and generate leads for products and services

• A degree in Marketing/Business or related discipline
• 3+ years of experience in a marketing role, ideally with some of this in a software company or within the optical industry
• Native Dutch and fluent English (written & verbal)
• Strong email marketing skills: awareness of HTML, previous experience with an email marketing platform
• Some event management exposure
• Proactive, tenacious, and results-driven attitude to all tasks
• Strong communication, collaboration, and attention to detail skills

• Keep up to date with the latest security and technology developments
• Research/evaluate emerging cyber security threats and ways to manage them
• Plan for disaster recovery and create contingency plans in the event of any security breaches
• Manage asset registers and security through various mechanisms including patching, hardening, etc.
• Monitor for attacks, intrusions and unusual, unauthorised or illegal activity
• Test and evaluate security products
• Investigate security alerts and provide incident response
• Monitor identity and access management

• A degree in IT / Computer science or equivalent
• At least one year of experience in cyber security
• Passion for cyber security and a keen interest in IT
• Good working knowledge of various security technologies, such as network and application firewalls, host intrusion prevention and anti-virus
• General IT experience in server administration and maintenance
• Analytical and problem-solving skills to identify and assess risks, threats, patterns and trends
• Experience or knowledge in Azure with a strong desire to further own skills
• Verbal communication skills, including presentation skills, with an ability to communicate with a range of technical and non-technical team members and other relevant individuals
• Time management and organisational skills to manage a variety of tasks and meet deadlines
• The ability to multitask and prioritise workload

• Work with brand management, sales, and key product stakeholders to develop digital strategies for Ocuco brands across the globe
• Campaign set up, management and optimisation across search engines (primarily Google)
• Implement conversion, traffic, and engagement campaigns for individual events in the marketing calendar
• Set up prospecting and retargeting campaigns using custom audiences
• Use A/B split testing methods to establish best performing ad creatives, copy and targeting
• Ensure that the campaign budget is used as effectively as possible to maximise returns
• Work collaboratively with the marketing and design team to ensure the best quality creatives and copy are used for our campaigns and are regularly updated
• Report on the performance and effectiveness of campaigns and ongoing tests using advanced Google analytics settings
• Manage and grow the digital marketing team

• A degree in Marketing/Business or related discipline
• 5+ years of experience in a similar marketing role, preferably with a digital agency
• 1+ year of people management experience
• Perfect fluency in English (verbal and written)
• Ability to build effective relationships with internal and external stakeholders/partners
• Strategic thinking ability to take broad concepts and vision to develop structured plans, actions, and measurable metrics, and effectively execute them
• Experience in executing paid google campaigns
• Drive to build leadership skills
• Proactive, tenacious, and results-driven attitude to all tasks
• Strong communication, collaboration, and attention to detail skills

• Work with sales and key product stakeholders to develop a brand strategy, primarily for Ocuco’s digital brand, OptiCommerce
• Lead the planning and development of large-scale insight-led campaigns, defining and delivering key brand and campaign objectives
• Create well researched, creative content and copy for case studies, whitepapers, videos, web content, press releases, promotional collateral etc.
• Develop a deep understanding of market segments and champion the customer
• Work with the marketing ops team to co-ordinate the deliverables on the annual brand promotion plan
• Leverage sponsorship properties in a promotional capacity to drive positive brand association
• Understand the tracking, measurement, media attribution. Set KPIs to measure the campaign success, analyse the results and translate data into improvements.
• Guide the sales and product development team on campaign development and performance
• Work with the Business Development Department, aligning on performance and challenges, proactively recommend changes to product, price and promotion
• Manage 3rd party creative and media agencies and execute multiple campaigns across different channels and media partners
• Identify trends and insights and optimise spend and performance based on industry insights

• A degree in Marketing/Business/Journalism or related discipline
• 4+ years of experience in a similar marketing role
• Perfect fluency in English (verbal and written)
• Ability to build effective relationships with internal and external stakeholders/partners
• Strategic thinking that will champion the customer and take broad concepts to develop structured plans and actions, leading to measurable metrics
• Proactive, tenacious, and results-driven attitude to all tasks
• Strong communication, collaboration and attention to detail skills

• Design and develop embedded data reporting through the creation of intuitive, informative and actionable graphs, dashboards and visualisations using Power BI and Power BI Report Builder
• Create and maintain enterprise application data models
• Design and maintain ETL processes in Azure Data Factory and Databricks
• Source, evaluate, recommend and apply third-party data appropriately to further enrich the datasets and seek new insights that may be used in segmentation processes
• Identify and recommend data management technologies and techniques to assist with governance processes assuring the integrity, quality and security of data analysis and supporting processes
• Demonstrate best practice data architecture and modelling techniques to deliver the required embedded analysis
• Apply data analysis and statistical techniques to identify, analyse, and interpret trends or patterns in complex data sets, and in turn deliver natural language commentary in the application, stakeholders and colleagues
• Support internal teams and the data service through the delivery, scheduling and maintenance of supporting documentation, analysis and defect resolution

• BSc or MSc in IT, Computer Science, Mathematics or equivalent
• A minimum 3 years of hands-on experience in a similar role
• Expert level of knowledge and use of Microsoft Power BI, Synapse Analytics, DAX and Report Builder, Azure Data Factory
• Knowledge and use of other Azure analytics and related BI tools, including Python
• Significant expertise in SQL, preferably Microsoft T-SQL
• Demonstrable ability to collect, organise, analyse, consolidate and disseminate significant amounts of information with great attention to detail
• Familiarity with data architecture concepts of operational data store, data lake, enterprise data warehouse and Big Data
• A proven track history of successful implementations in a similar role

Advantageous skills would be:

• Good knowledge or experience of retail or healthcare industry and operations
• Knowledge and experience in an Agile environment with continuous integration and DevOps
• Ability to actively participate in product definition, specification, and implementation; to practice and promote sound software engineering methodologies; and to support and improve the team’s software development environment
• Experience with testing tools and methodologies like TDD and BDD
• Attention to detail and perfectionist instincts that get the job done right, first time
• Preference for a high intensity, high energy work environment and contribute to same

• To visit Customer sites and work with Customers and market experts to further develop and deliver top quality solutions to our customers worldwide
• Coordinate solution development with Product Managers & Directors considering regional requirements
• To take ownership of these requirements and elaborate upon user stories to convey to the Scrum Team
• To own and prioritise the team’s product backlog
• Work with the Project Managers, Scrum Masters, Scrum Teams, and our Professional Services Team to deliver projects of high quality with a smooth transition from development to live
• Collaborate with Ocuco’s Global Product Management team to align global requirements
• Be available to the Scrum Team and attend the Scrum ceremonies
• Perform pre-sales requirements analysis with customers worldwide who are interested in purchasing our software. Attend customer site workshops and document the development requirements
• Handover and train our PSD team and customers in the new functionality developed by the team. Go on-site where necessary especially at the early stages of the delivery of new features
• To be the key liaison between the Customer and Development team
• Documentation of features

• Degree / MA in IT / Computer Science or relevant equivalent qualification
• 2+ years of Agile business analysis experience delivering successful products
• Evidence of previous management in innovation in the software space
• Excellent business and technical analytical skills are essential, with the ability to manage ambiguity and navigate to clear outcomes
• Excellent communication skills and the ability to work as part of a multi-location, multi-cultural and multi-time zone team
• Fluency in verbal and written English. An additional language would be an asset
• Effective escalation skills; Ability to go up and down the management chain with ease to resolve a conflict
• Ambition; Be a self-starter looking for opportunities to expand in an exciting and growing international company
• A ”No problem”, ”Can do” attitude that always gets the job done

The ideal candidate should also have:

• 2+ years of experience as a Product Owner in SCRUM with a focus on commercial software delivery
• Ability to listen to the customers’ wants and discover their latent needs
• Strong emotional intelligence with the ability to overcome challenges
• Attention to detail and perfectionist instincts that get the job done right, the first time
• Preference for a high intensity, high energy work environment and contribute to same
• Willingness to travel

• Participate in technical support of customers over the phone, and over remote links
• Installing our software on customers’ sites
• Training our customers (this may involve travel internationally & some weekend work)
• Write and update content for Ocuco training courses and documentation using best practice procedures, methodologies and tools

• A degree or diploma in IT, Computer science or related field
• Preferably, about 2 years’ previous experience in a similar role
• Perfect fluency in both Swedish and English (verbal and written)
• Clear interest in technology
• Ability to acquire new technical information quickly
• Strong attention to detail
• ”No problem”, ”Can do” attitude that always gets the job done
• A full, clean driving licence

The ideal candidate will have the following technical skills:

• Have experience in software training, technical support or in another IT area
• Have excellent communication skills
• Be experienced with MS SQL Server
• Show attention to detail and perfectionist instincts that get the job done right, first time
• Enjoy a high intensity, high energy work environment and contribute to same
• Previous experience with troubleshooting and client installations
• Experience in service desk work

• Innovations LMS support and installation.
  • Install Innovations (our Lab Management System) and train customers in its functionality
  • Develop and maintain project plans in Smartsheets (Project management software)
  • Provide first-line support to customers in Asia, Europe, and Australia
  • Record all issues in JIRA
  • Liaise with the development team to troubleshoot critical and urgent issues
  • Extoll the virtues of the new system and build confidence in Ocuco and the Innovations product
• Become the Innovations application Guru
• Additional functions
• Testing of new software
• Documenting installs

• An IT related qualification
• Fluency in both Mandarin and English
• A proven ability to follow processes and procedure
• Ability to learn new technologies quickly and problem-solving skills.
• Good customer service and presentation skills
• No restriction on travel and a full driving licence
• Self-motivated, able to work on own initiative and take ownership of tasks

The ideal candidate would also have:

• Training experience or qualification
• Over 2 years Optical or IT industry experience

• Work closely with Senior UX designer to deliver an exceptional digital experience to clients
• Create market-leading, mobile-first digital designs
• Communicate design ideas using wireframes and prototypes
• Develop standard UI components and style guides
• Develop UI mock-ups and prototypes across digital platforms based on wireframes
• Demonstrate and receive feedback on design iterations
• Follow design standards, usability and accessibility best practices
• Conduct industry research and stay up to date on emerging trends and technologies

• 2-3 years of UX/UI design experience
• Working knowledge of mobile-first and responsive design
• Strong typography, layout and visual design skills
• Proven UX/UI Design ability and wireframing experience
• Good knowledge of Figma or sketch, including components, shared libraries and auto-Layout
• Competence with Adobe Creative Suite

The ideal candidate should also have:

• Great design portfolio showcasing your talent on web and mobile
• Experience in eCommerce website design
• Good knowledge of accessibility across the web and Web Content Accessibility Guidelines (WCAG)
• Ability to work as part of a multi-cultural and multi-time zone team
• Ambition; Be a self-starter looking for opportunities to expand in an exciting and growing international company
• A positive attitude that always gets the job done

• SaaS sales of our Retail and Omnichannel applications in Canada and the US
• Create Sales quotes for all customers and prospects
• Record all sales-related customer interactions in Salesforce (opportunities, visits, etc)
• Manage the sales pipeline, providing monthly and quarterly forecast
• Plan and organize sales trips to the customer base every 4 – 6 weeks
• Manage existing customer accounts (specifically large customers), understand their issues and proactively monitor and escalate them to the development team
• Attend tradeshows in North America
• Maintain all sales templates and marketing collateral
• Support Collections when necessary
• Liaise with Operations and Development teams to ensure successful deliveries

• An IT-related degree
• A minimum of 3 years of previous experience in a sales role in North America
• Previous experience in software sales or optical product sales
• Good IT knowledge and experience with Windows and Linux systems
• Fluency in English, both verbal and written
• A proven ability to follow processes and procedures
• Problem-solving skills and the ability to learn new technologies quickly
• Excellent communication and presentation skills
• Ability to work on their own initiative and take ownership of tasks
• IT-related experience with troubleshooting and recording customer issues

• Sales to new eCommerce customers of;
  • Websites, eCommerce and Digital Marketing solutions
• This will also involve;
  • Managing the sales pipeline, providing monthly and quarterly forecast
  • Recording all Sales related customer interactions in SalesForce (opportunities, visits, etc)
  • Creating Sales Quotes for all customers and prospects
• Manage existing customer accounts;
  • understand their issues and proactively monitor and escalate them to the development team
• Attend tradeshows in North America; (Post-COVID)
• Assist with the maintenance of all sales templates and marketing collateral
• Support Collections when necessary
• Liaise with Operations and Development teams to ensure successful deliveries

• Demonstrable success in a previous eCommerce sales role, ideally 3+ years of experience
• A sound understanding of eCommerce solutions
• Perfect fluency in English and both verbal and written
• A proven ability to follow processes and procedures
• Problem-solving skills and the ability to learn new technologies quickly
• Excellent communication and presentation skills
• Ability to work on own initiative and take ownership of tasks

The ideal candidate should also have:

• Previous experience in software sales or optical product sales
• An IT or Business-related degree
• Fluency in another major European language (such as Spanish, German or French)
• IT-related experience troubleshooting and recording customer issues