Russell Hunte is the Operations Manager
at Classic Visions.
Classic Visions was established in 2005 and is an
Ophthalmic laboratory dedicated to providing for the
needs of Opticians in the Caribbean.
Innovations has made doing business easier with customers because we have immediate access to job status. Historical data is accurate and easily visible.
“We’re a relatively small lab of 8 employees, we do 30 jobs on average a day. We migrated from Vision Lab Pro, so it’s been quite a change and we have had a long journey, but we have finally decided that this is the way to go and we are enjoying the process of improvements and changes that come out through Innovations.
Innovations has made doing business easier with customers because we have immediate access to job status. Historical data is accurate and easily visible. We are able to process payments and send statements faster. Our financial information is more accurate and more easily processed.
Innovations was the first installation that wasn’t in-house, so it was different for us. We had had a bad year, that year, because of the financial crisis and so it was a bit of a strain on us. But when everything began to work, it was a satisfying feeling.”