• Ensure each release candidate of all Ocuco products follows a complete test cycle and verify that it meets Ocuco’s high standard of quality;
• Record all actions and communications on any issue/query resulting from testing into Ocuco’s tracking system which is currently JIRA in accordance with procedures;
• Develop Test Case Scenarios from business requirements, document and execute these;
• Expand the acceptance testing scenarios as new features are added to Ocuco’s products;
• Continuously develop and refine own product usage, industry, training and technical writing expertise.

• Experience in software testing\Quality Assurance (2 years desirable);
• Experience in creating test cases;
• Experience in the Software Development Life Cycle;
• Proven documentation skills;
• An IT related qualification;
• Good communication skills.

• Experience in the optical industry;
• Experience in Automated testing;
• An understanding of Agile methodology;
• Knowledge of programming.

• Innovations LMS (Lab Management System) support and installation:
  • Install Innovations (our Lab Management System) and train customers in its functionality;
  • Develop and maintain project plans in Smartsheets (Project management software);
  • Provide application support to customers primarily in the Americas and Europe;
  • Liaise with the development team to troubleshoot critical and urgent issues;
  • Extoll the virtues of the new system and build confidence in Ocuco and the Innovations product;
  • Become the Innovations application Guru.

• An IT related degree;
• Previous experience of installing and supporting complex software systems;
• Good IT knowledge and experience with Windows and Linux systems;
• Fluency in English, verbal and written;
• A proven ability to follow processes and procedure;
• Ability to learn new technologies quickly and problem-solving skills;
• Good customer service and presentation skills;
• Self-motivated, able to work on own initiative and take ownership of tasks.

• Fluent Spanish;
• Training experience or qualification;
• Experience in Optics/Lens design a plus, but not mandatory.

• Planning software delivery tasks with our implementation teams;
• Allocating tasks to implementation engineers and tracking progress against plans;
• Resource management and scheduling;
• Interfacing with customers, providing updates on project progress;
• Providing visibility to the business on delivery status;
• Continuously develop and refine own product usage, industry training, and technical writing expertise.

• Two plus years of experience in the management of complex software system installationsAbility to understand new technical information quickly;
• Good understanding of IT and software installation processes;
• “No problem”, “Can do” attitude that always gets the job done right, first time;
• Show attention to detail and perfectionist instincts that get the job done;
• Enjoy a high intensity, high energy work environment and contribute to same;
• Perfect fluency in English, verbal and written;
• Excellent communication skills;
• Experience in managing or supervising others.

• Recognised qualification in Project Management;
• Fluent Spanish;
• Experience in Optics or Optical Labs a plus, but not mandatory.

• Degree / MA in IT / Computers or equivalent;
• Up to 3 years of software development experience in commercial applications, fast-paced business environment preferred (ideally Microsoft Windows native applications and/or experience in web technologies);
• Experience in either C#, ASP.NET MVC/WEB API, Java, JavaScript, HTML, XML, Soap / REST web services, Delphi, Dev Express;
• Hands-on relational databases and SQL (ORACLE preferably);
• Excellent communication skills and the ability to work as part of a multisite multicultural team;
• Fluency in verbal and written English, additional European language an asset;
• Knowledge of the Test & Software Development lifecycles;
• Ability to quickly learn, understand, test and debug existing codebases;
• Discipline and maturity to develop clean, secure and maintainable code, also to optimise code for performance and scalability;
• Source code management skills;
• Understanding of code documentation practices and tools;
• Ability to acquire new technical information quickly;
• Ambitious, self-starter, looking for opportunities to expand in an exciting and growing international company;
• “No problem”, “Can do” attitude that always gets the job done.

• Experience working in an agile environment and with techniques like Continuous Integration. Be able to actively participate in product definition, specification, and implementation; to practice and promote sound software engineering methodologies, and to support and improve the team’s software development environment;
• Web development (Front-end, back-end), Javascript frameworks (JQuery, ReactJS, AngularJS), CSS, Azure, PHP, Linux, My SQL and Apache;
• Experience with testing tools and methodologies like TDD and BDD;
• Broad knowledge of server-side development;
• Experience producing robust and scalable web applications for high traffic application, as well as knowledge of caching tools;
• Experience in Multimedia Design / Technical Writing Ability;
• Good understanding of most popular design patterns (MVC, SOLID, Dependency injection, DDD);
• Attention to details and perfectionist instincts that get the job done right, the first time;
• Preference for a high intensity, high energy work environment and contribute to same.

• Generate quality control operating procedures and supply the necessary quality control data for submission to regulatory bodies;
• Audit and analyse processes and procedures and perform GAP analysis;
• Identify quality problems and recommend solutions;
• Maintain the Quality Management System in a constant state of audit readiness;
• Liaise with regulatory bodies including US FDA and HPRA;
• Review and approve validation deliverables to ensure full compliance with Health Authority regulatory requirements and support its regulatory inspections;
• The approval of lifecycle/design controls documentation and deliverables, including the approval to release system implementation and/or changes for production use;
• Provide quality oversight in support of engineering, release and post-market support activities for:
  • SaMD – Standalone software medical devices;
  • SiMD – Medical devices with embedded software;
  • Medical device infrastructure and internal hosting of product software.
• Participate in audits and approve audit non-conformity action plans;
• Demonstrate an understanding of many relevant Quality and Compliance principles and its applications;
• Work collaboratively with project teams to keep them informed of project status, including any barriers, by assisting and driving status meetings to communicate and address project risks or issues;
• Define internal standards to move the organization toward a more positive risk management posture by utilizing extensive knowledge of current and emerging best practices in risk management;
• Proactively monitor systems and processes to ensure compliance with standard operating procedures, audit compliance and industry best practices.

• An understanding or exposure to GAMP 5 guidelines;
• Knowledge of IEC62304 and ISO 13485 standards;
• Experience or understanding of software development cycle;
• Ability to implement the above standards and demonstrate compliance with FDA regulations;
• Proven documentation skills;
• Attention to detail;
• Excellent analytical and problem-solving skills;
• Excellent IT Skills;
• Outstanding communication skills.

• Degree in Marketing, English, Journalism, or a related field;
• 6 months – 1 year of experience;
• Perfectly fluent English;
• Demonstrated writing experience for various channels;
• A desire to work in a fast-paced, changing environment;
• Experience with social media from a user, content creator and paid advertiser perspective;
• Ability to creatively generate interesting and compelling content;
• Excellent written and verbal skills.

• Produce engaging content for numerous channels;
• Define content topics that are relevant and resonate;
• Interview subject matter experts and coordinate content from our technical, sales, or product management teams;
• Examine and react to market trends with evolved communication strategies, plans, and tactics;
• Assist in the production of tender and RFI documentation;
• Continuously monitor metrics and feedback loops, processing learnings back into content;
• Maintain the brand reputation and embody the company mission and ethos;
• Liaise with the product management team to understand the roadmap of our product portfolio;
• Work as part of a team to produce final copy and layout;
• Keep up to date with industry news, best practice standards, and trends.

• Become familiar with current database schemas;
• Maintain the database schema for the product range with the generation of database migration scripts, maintenance scripts, etc;
• Provide maintenance, recovery, and tuning of several thousand remote customer databases along with dozens of internal and hosted databases;
• Act as a mentor for Ocuco support engineers using Oracle, SQL, and PL/SQL best practices.

• Solid, commercial Oracle DBA experience in design, development, and database performance with Oracle 11g as the minimum on Windows and Linux/Unix platforms;
• A minimum of 5 years of Oracle RAC experience;
• A minimum of 5 years of experience working in an IT development team;
• Excellent knowledge of SQL and PL/SQL;
• Oracle database configuration and administration;
• Performance diagnosis / solution implementation;
• Preventative maintenance tasks;
• Bulk data transfer methods.

• Knowledge of Oracle Advanced Replication;
• Experience with Oracle Golden Gate;
• Advanced Linux/Unix knowledge;
• Experience with Cloud/SaaS technologies;
• SQL Tuning experience;
• Data Modelling experience.

• Ensure each release candidate of all Ocuco products follows a complete test cycle and verify that it meets our high standard of quality;
• Record all actions and communications on any issue/query resulting from testing into our tracking system (JIRA) in accordance with procedures;
• Develop Test Case Scenarios from business requirements, document, and execute these;
• Expand the acceptance testing scenarios as new features are added to our products;
• Continuously develop and refine own product usage, industry training, and technical writing expertise.

• 2 years of experience in software testing (functional & manual regression testing);
• Experience in creating and running automated test cases;
• Experience in the Software Development Life Cycle;
• Proven documentation skills;
• An IT related or a software testing qualification;
• Good communication skills.

• Develop and manage Google Ads / Bing and other paid Search/Media campaigns and strategy;
• Develop and manage remarketing campaigns and display campaigns;
• Work with the web/creative team to increase onsite conversions;
• Work with analytics to optimise performance and quality;
• Develop keyword strategies;
• Work towards achieving clearly defined KPI’s;
• Report performance KPI’s weekly, monthly, and quarterly.

• At least 2 years’ experience developing and managing Google Ads campaigns and fluent in Google Ads;
• A deep understanding of performance marketing;
• An analytical mind, capable of identifying opportunity;
• The ability to work towards and outperform KPI’s;
• A strong grasp of Google Analytics ;
• Experience in lead generation.

• Experience in Paid Social, Programmatic advertising, promotions, and lead generation;
• An understanding of the compliance landscape (GDPR);
• A business or marketing qualification.

• Innovations LMS support and installation:
  • Install Innovations (our Lab Management System) and train customers in its functionality;
  • Develop and maintain project plans in Smartsheets (Project management software);
  • Provide first line support to customers in Asia, Europe, and Australia;
  • Record all issues in JIRA;
  • Liaise with the development team to troubleshoot critical and urgent issues;
  • Extoll the virtues of the new system and build confidence in Ocuco and the Innovations product;
  • Become the Innovations application Guru.
• Additional functions:
  • Testing of new software;
  • Documenting installs.

• An IT related degree;
• Fluency in both Mandarin and English;
• A proven ability to follow processes and procedure;
• Ability to learn new technologies quickly and problem-solving skills;
• Good customer service and presentation skills;
• No restriction on travel and a full driving licence;
• Self-motivated, able to work on own initiative and take ownership of tasks.

• Training experience or qualification;
• Over2 years Optical or IT industry experience.

• Maintain, support and upgrade IT & Communications infrastructure & related software in-line with industry best-practice standards;
• Maintain private Cloud infrastructure and applications;
• Ensure infrastructure & process adherence to regulatory security requirements;
• Research, test, plan & implement new technologies across the group;
• Investigate, analyse & resolve system problems;
• Provide escalation support to Operations department for customer systems issues on an as-needs basis.

• 2+ years’ experience with VMWare/ VMWare Design;
• Microsoft Windows Server & AD;
• Experience working in a Windows and Linux environment;
• Network skills e.g. LAN, VLAN, VPN, routing, firewalls;
• Excellent analysis, planning, organisation & prioritisation skills;
• Conscientious approach to work, assuming personal ownership of responsibilities & tasks;
• Strong team player, keen on contributing to & improving the team.

• VMWare vCentre planning, install & maintenance;
• Microsoft Windows Server Operating Systems, RemoteApp and Active Directory;
• Linux server Operating Systems;
• Network qualifications, such as Cisco CCNA;
• Firewall administration (Cisco, Palo Alto, Sonicwall).

• To visit Customer sites and work with Customers and market experts to further develop and deliver top quality solutions to our customers worldwide.
• Coordinate solution development with Omni-Channel Product Managers & Directors considering regional requirements.
• To take ownership of these requirements and elaborate upon user stories to convey to the Scrum Team.
• To own and prioritise the team’s product backlog.
• Work with the Project Managers, Scrum Masters, Scrum Teams, and our Professional Services Team to deliver projects of high quality with a smooth transition from development to live.
• Collaborate with the Ocuco’s Global Product Management team to align global requirements.
• Be available to the Scrum Team and attend the Scrum ceremonies.
• Perform pre-sales requirements analysis with customers worldwide who are interested in purchasing our software. Attend customer site workshops and document the development requirements.
• Handover and train our PSD team and customers in the new functionality developed by the team. Go on-site where necessary especially at the early stages of the delivery of new features.
• To be the key liaison between Customer and Development team.
• Documentation of features.

• Degree / MA in IT / Computer Science or relevant equivalent qualification.
• Prior knowledge of e-commerce/web development/digital marketing.
• 2+ years of Agile business analysis experience delivering successful products.
• Evidence of previous management in innovation in the software space.
• Excellent business and technical analytical skills are essential, with the ability to manage ambiguity and navigate to clear outcomes.
• Excellent communication skills and the ability to work as part of a multi-location, multi-cultural and multi-time zone team.
• Fluency in verbal and written English. An additional language would be an asset.
• Effective escalation skills; Ability to go up and down the management chain with ease to resolve a conflict.
• Ambition; Be a self-starter looking for opportunities to expand in an exciting and growing international company.
• A “No problem”, “Can do” attitude that always gets the job done.

• 2+ years of experience as a Product Owner in SCRUM with a focus on commercial software delivery.
• Ability to listen to the customers’ wants and discover their latent needs.
• Strong emotional intelligence with the ability to overcome challenges.
• Attention to detail and perfectionist instincts that get the job done right, the first time.
• Preference for a high intensity, high energy work environment and contribute to same.
• Willingness to travel.

• Degree / MA in IT / Computer Science or equivalent;
• Up to 2-5 years of software development experience of commercial applications, with preference of fast-paced business environment (ideally Microsoft Windows native applications and/or experience in web technologies);
• Advanced skill level of Delphi 5 or later versions;
• Knowledge of third-party components such as Developer Express, QuickReports, TRichview, Etc;
• SQL advanced;
• Object Oriented programming/development;
• Component Creation experience;
• Experience with OO design and implementation;
• Hands-on relational databases and SQL (ORACLE preferably);
• Knowledge of stored procedures and functions;
• Experience with n-tier design and implementation;
• Good knowledge of network protocols especially HTTP, SMTP;
• Experience working in an agile environment. To be able to actively participate in product definition, specification and implementation; to practice and promote sound software engineering methodologies, and to support and improve the team’s software development environment;
• Excellent communication skills and the ability to work as part of a multisite, multicultural team;
• Fluency in verbal and written English, additional European language an asset;
• Ability to quickly learn, understand, test and debug existing codebases;
• Discipline and maturity to develop clean, secure and maintainable code, to optimise code for performance and scalability;
• Source code management skills;
• Understanding of code documentation practices and tools;
• Ability to acquire new technical information quickly;
• To be an ambitious, self-starter, looking for opportunities to expand in an exciting and growing international company.

• Delphi XE or later experience;
• IIS and Apache Web Server experience;
• SOAP/REST API experience;
• Broad knowledge of client/server development;
• Attention to detail and perfectionist instincts that get the job done right, the first time;
• Preference for a high intensity, high energy work environment and contribute to same.

• Degree / MA in IT / Computers or equivalent.
• Up to 2-5 years of software development experience of commercial applications, fast-paced business environment preferred (ideally Microsoft Windows native applications and/or experience in web technologies).
• C# advanced
• ASP .Net / ASP .Net Core Web API – MVC
• Entity Framework
• Linq language
• Dependency Injection (Autofac – Built in .Net core)
• SQL advanced
• Hands-on relational databases and SQL (ORACLE preferably).
• Experience working in an agile environment. Be able to actively participate in product definition, specification, and implementation; to practice and promote sound software engineering methodologies; to support and improve the team’s software development environment.
• Excellent communication skills and the ability to work as part of a multisite multicultural team.
• Fluency in verbal and written English, additional European language an asset.
• Ability to quickly learn, understand, test and debug existing codebases.
• Discipline and maturity to develop clean, secure and maintainable code, also to optimise code for performance and scalability.
• Source code management skills.
• Experience with testing tools and methodologies like TDD and BDD.
• Understanding of code documentation practices and tools.
• Ability to acquire new technical information quickly.
• Ambitious, self-starter, looking for opportunities to expand in an exciting and growing international company.

The ideal candidate will also have the following skills:

• Linux, My SQL, Apache, IIS and Azure
• Broad knowledge of server-side development.
• Experience producing robust and scalable web applications for high traffic application, as well as knowledge on caching tools.
• Experience in Multimedia Design / Technical Writing Ability.
• Attention to details and perfectionist instincts that get the job done right, the first time.
• Preference for a high intensity, high energy work environment and contribute to same.

• Degree / MA in IT / Computers or equivalent.
• Up to 5 years of software development experience of commercial applications, fast-paced business environment preferred (ideally Microsoft Windows native applications and/or experience in web technologies).
• C# advanced
• ASP .Net / ASP .Net Core Web API – MVC
• Entity Framework
• Linq language
• Dependency Injection (Autofac – Built in .Net core)
• SQL advanced
• Hands-on relational databases and SQL (ORACLE preferably).
• Experience working in an agile environment. Be able to actively participate in product definition, specification, and implementation; to practice and promote sound software engineering methodologies, and to support and improve the team’s software development environment.
• Excellent communication skills and the ability to work as part of a multisite multicultural team.
• Fluency in verbal and written English, additional European language an asset.
• Ability to quickly learn, understand, test and debug existing codebases.
• Discipline and maturity to develop clean, secure and maintainable code, also to optimise code for performance and scalability.
• Source code management skills.
• Experience with testing tools and methodologies like TDD and BDD.
• Understanding of code documentation practices and tools.
• Ability to acquire new technical information quickly.
• Ambitious, self-starter, looking for opportunities to expand in an exciting and growing international company.

The ideal candidate will also have the following skills:

• Knowledge of the Optical Industry, in particular, US Medical Record requirements Front End Web development experience:
  • JavaScript / Jquery
  • JavaScript Frameworks (ReactJS/Redux – Angular)
  • Client Side development ASP.NET Core
• Linux, My SQL, Apache, IIS and Azure
• Broad knowledge of server-side development.
• Experience producing robust and scalable web applications for high traffic application, as well as knowledge on caching tools.
• Experience in Multimedia Design / Technical Writing Ability.
• Attention to details and perfectionist instincts that get the job done right, the first time.
• Preference for a high intensity, high energy work environment and contribute to same.

• Providing technical support to our installed customer base.
• Deliver software and training to Ocuco’s customers worldwide.
• Identify, analyse, and respond to project risks, as they occur.
• Work closely with Ocuco’s teams and customers.
• Responsible for keeping training content accurate and up to date as our products and customer needs evolve.
• Assist in documenting and staff training for ongoing and new product features.
• Responsible for pre-sales support to Sales & Marketing
  (This may, at times, involve frequent travel internationally & some weekend work.)

• Perfect fluency in English
• Have experience in software training, technical support or in another IT area
• Ability to acquire new technical information quickly
• Ability to work in a fast-paced dynamic environment
• Effective and efficient problem-solving skills
• Excellent communication skills both oral and written
• Strong customer relations and presentation skills – must be able to speak well in front of an audience and with customers
• No problem”, “Can do” attitude that always gets the job done
• Show attention to detail and perfectionist instincts that get the job done right, first time
• Have experience in Multimedia Design / Technical Writing Ability
• Be fluent in another major European language is preferred but not a requirement

Qualifications:

• Degree / diploma / MA in IT / Computers or equivalent
• Show attention to detail and perfectionist instincts that get the job done right, first time
• Enjoy a high intensity, high energy work environment and contribute to same
• Have experience in Multimedia Design / Technical Writing Ability
• Be fluent in another major European language