Time: 9 am to 10 am. Venue: A device near you.
9.00 – 9.25: Andy Chance-Hill – “Understanding the need for a harmonised customer experience.”
9:25 – 9:50: Panel Discussion – Martin Crowe, Peter Ivins & Garry Kousoulou. Our panel will discuss case studies and current research.
9:50 – 10:00: Q&A Session – Learn from your peers, ask our industry-leading panel your questions.
Understand what key consumer reports are highlighting for UK & Irish Optical Industry growth.
Review case studies on how adopting OmniChannel touchpoints has already helped businesses like yours.
Don't miss our industry leading panel as they discuss how OmniChannel has boosted patient engagement and benefited their bottom line.
Since 2012, Andy has headed up Ocuco’s OmniChannel division. It's consistently the fastest growing area, successfully delivering OmniChannel services globally.
Garry has not only 25 years’ experience as a dispensing optician but is a social media guru. He helps practices master their online platforms.
Peter qualified as one of the first independent prescribing optometrists in the UK. He’s a global opinion leader in the contact lens industry and lectures all around the world.
Martin brings over 25 years of experience running a state-of-the-art practice. Martin has been involved with both the UK and Irish optical industry.
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Join with your smartphone, tablet or computer from anywhere.
See our presenter and presentation.
Listen to answers to questions posed by your peers.
Type your own questions and learn.
In case you’re shy:
You will not be on camera and no one will hear you. Use the ‘raise your hand’ feature during the webinar to ask questions to the group or the moderator.