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Spectacle Dispensing: Issues to Avoid

Spectacle Dispensing: Issues to Avoid

An exploration of evidence into spectacle dispensing reveals there is a lack of research in areas of this field. Although much is known about light and lenses with some fantastic texts about how this relates to the practicalities of spectacle dispensing, little has been conducted to evidence the patient’s experience.

A Guide to Transitioning Your Optical Software

A Guide to Transitioning Your Optical Software

Though transitioning to a new optical software may seem daunting at first, the right approach, care, and guidance can result in major improvements for your practice. Changing your patient management system can strengthen processes, patient care, and overall practice management.

A Checklist for Diagnosing Acute-Onset Diplopia in Adults

A Checklist for Diagnosing Acute-Onset Diplopia in Adults

Acute-onset diplopia, or double vision, can pose a significant challenge in clinical optometry which necessitates accurate investigation and diagnosis. By nature, acute-onset diplopia presenting in adults can be indicative of a range of underlying conditions; a small majority of which will require urgent neuro-radiological intervention.

The Optics of Engagement: The Online Customer Journey in Eyecare

The Optics of Engagement: The Online Customer Journey in Eyecare

The eyecare industry is constantly evolving, as are the expectations of patients. Technology has allowed optical professionals to deliver a higher standard of care, but has your eyecare business utilised technology to improve the patient experience?

A Focus on Clarity: "User-Friendly" in Eyecare Software for Independents

A Focus on Clarity: "User-Friendly" in Eyecare Software for Independents

All optical practices are uniquely complex. Different workflows, particular examination techniques, various frames and lenses, distinct ways in handling appointment calendars and largely very different expectations in terms of how and what is needed from a seemingly simple piece of software. Bringing clarity to the complexity of optical practice is not an easy feat.

Seeing is Believing: The Art of Great Patient Communication

Seeing is Believing: The Art of Great Patient Communication

Within eyecare, effective patient education and communication is paramount for fostering understanding. Effective communication is the key to patient involvement, without a clear understanding, patients may feel excluded, overwhelmed or simply confused by important conversations.